Consult JSM
Profit Through Prevention, Excellence Through Execution


Compliance and Legal Business Consulting

In 2017, the top ten employment related class action settlements totaled $2.7 billion, up roughly $1 billion from 2016
— Sheppard Mullin Class Action Report

Helping staffing companies grow revenue and profit while reducing risk

Explosive regulation at the state and local level is creating extraordinary risk to employers. In addition to local minimum wages, sick leave and background check rules, there are new laws for employee scheduling, pay equity, drug testing and paid leave.  These laws create new risks as the patchwork of legislation is hard to track and is often contradictory. Staffing companies struggle to absorb new compliance policies and programs while prioritizing revenue and technology initiatives.

Worse – these laws can be financially catastrophic as they often include punitive penalties that apply regardless of the actual harm. 

In staffing, our clients rely on us to know the law and get it right. There is nothing more damaging to a business relationship than being named as co-defendants in a class action or EEOC investigation.

I help companies get ahead of the curve by implementing sustainable compliance and litigation risk management programs that protect organizations while strengthening operational processes. I also help companies save money through effective law department structure, staffing and budgeting, and by serving as their on-demand General Counsel.

“I want to help you sleep better at night.”

“I want to help you sleep better at night.”


joanna S. monroe


Areas of Assistance

Legislative tracking

With the explosion of regulation at the state and local level, employers are concerned they are going to miss critical new employment requirements. I help staffing companies develop and implement legislative and regulatory tracking mechanisms to stay ahead of the curve.

practical compliance programs

Every company should have a documented compliance program with a charter, code of conduct, and proactive programs around top risks such as wage and hour, harassment and discrimination, background checks and texting. Implementing an effective program will reduce your risk of financial exposure arising from litigation or government action.  Additionally, if you have an effective program, you will receive reduced punishment if convicted in a federal prosecution. I help staffing companies establish practical, integrated compliance programs around ethics and top employment risks.

strategic planning and operational excellence

In staffing, employment is our operation. I help staffing companies grow through the facilitation of an inclusive strategic planning process that will enable companies to evolve to the next stage of development, expand market share while preparing for a potential downturn. 

effective risk assessment

With the barrage of new and existing employment requirements, staffing companies struggle to know what initiatives to work on now, which initiatives can wait, and which initiatives can be ignored. I help them prioritize scarce resources by balancing litigation, financial, business and revenue risk. I also conduct reviews of operational processes, forms, practices and POS systems to identify compliance risks and develop a prioritized work plan to address issues identified.

Litigation strategy and law department management

While excellence in compliance can eliminate liability, plaintiffs attorneys’ will still file merit-less claims and class actions in the hopes of extorting a settlement. Worse, your defense counsel can cost you a fortune, spending months and even years in litigation, only to advise you to settle at an amount greater than the value of the case. I provide staffing companies with the tools to actively manage litigation and drive down defense and settlement costs. I also help companies reduce legal expenses through effective law department structure, staffing, and budgeting. 

Compliance change management

As the staffing industry faces disruption, innovation is paramount to survival. Yet companies struggle with change management and strategic execution remains a top concern. An organization’s ability to implement new laws or compliance programs will only be as good as it’s ability to implement any other initiatives. I help staffing companies drive revenue while reducing risk by strengthening their change management muscle using a simple framework for sustainable change.

outside general counsel

Many staffing companies achieve incredible success without the need for, or expense of, a general counsel or in house attorney. At the same time, they may have the need for human resource advice, contract review, lease negotiation, or other legal advice. Companies incur risk when they avoid reaching out to their law firm due to high rates and over-billing. I work from home with no staff, and my rates reflect that to ensure I can help companies succeed and mange risk. I can be engaged to provide ongoing legal advice on an hourly or fixed fee basis.

project management

Since the economic crisis, companies have been forced to “do more with less”. However the list of critical revenue, technology and compliance initiatives result in a heavy project agenda. Teams are drowning in work, trying to manage projects while performing their day jobs. Inevitably, project execution suffers, resulting in failure to achieve some or all of the anticipated benefit. Or, the day job suffers resulting in lost revenue or costly mistakes. I help companies with project management by validating the underlying ROI of the project, and leading project teams to fully execute and achieve desired results.